FAQs
- How do I place an order?[2018/3/26]
- which shipping way my order will use?[2018/3/26]
- How do I change my Newsletters email address?[2018/3/26]
- Do you have a newsletter that I can subscribe to?[2018/6/14]
- I have received my item but it is faulty, what should I do?[2018/6/14]
- I have received my item but packaging damages during transit, can I change the item?[2018/6/14]
- Can you reserve an item for me?[2018/6/14]
- Can I physically see an item before I purchase it?[2018/6/14]
- Why are your prices so low?[2018/6/14]
- What should I do if I found item received is not exactly what was described when I placed the order[2018/6/14]
- How do I get answers to specific product questions?[2018/6/14]
- What should I do if I forgot my login password?[2018/6/14]
- How do I update my account information?[2018/6/14]
- How do I open an account?[2018/6/14]
- Are parcels covered by transit insurance?[2018/6/14]
- What should I do if my item arrived with missing parts?[2018/6/14]
- Why do I receive a different item with what I have ordered?[2018/6/14]
- Where can I track my order?[2018/6/14]
- Which courier do you use?[2018/6/14]
- When will you ship out my order?[2018/6/14]
- What is a CSC Code?[2018/6/14]
- There is a Coupon code field in the checkout page, what is it and how can I get one?[2014/11/19]
- How long does it take to confirm my payment?[2018/6/14]
- Where can I change my payment method?[2018/6/14]
- Is your site safe for using credit card?[2018/6/14]
- What happens if I do not have a credit card?[2018/6/14]
- Is Lay-by available?[2018/6/14]
- Do your prices include GST?[2018/6/14]
- How long do I have until I have to pay for my order?[2018/6/14]
- Can I pay by money order, bank cheque or direct deposit?[2018/6/14]